Patricia advises visionary leaders regarding organizational and technical information architecture to achieve success in their business objectives. She is an expert in designing data warehouse architecture for large-scale enterprises. In this capacity she founded Eclipse Data Systems is co-author of “Building Data Warehouses for Decision Support,” published by Prentice Hall.
A Doctor of Chiropractic who practiced in California and Massachusetts, Patricia found herself in the unlikely halls of Information Technology at MIT as a systems programmer in the vanguard of computing – relational databases had just been released commercially and the Internet was a loose collection of networks in the academic computing world. Later, consulting on Wall Street, she designed and built some of the first large-scale relational database systems for investment banks. Uptown, she led a diverse team at the United Nations Development Programme in NYC and South America to develop a data-driven architecture for sharing information. Since then she has been providing strategic consulting in the field of Business Intelligence and Data Warehousing for a variety of industries, academic institutions and government agencies and NGOs.
Certain insights about structures, organization and architecture germinated from this diverse exposure. As a chiropractor, she empowered her patients through understanding the multiple factors that influence health and well-being. As an information architect and entrepreneur she became exposed to different types of complexities. To her surprise the process and circumstances were similar – instead of patients, she worked with business and IT leaders who required guidance in navigating the many domains of influence involved in developing large scale integrated information systems to achieve their business goals.
After 20 years of experience in data warehousing she has discovered the biggest challenges are not technical, even though that is where the focus and the money is spent. The true challenge is always personal and organizational – and organizational is always personal. As a doctor and professional consultant, she is familiar with the panic and dread most people experience when confronting the need to create a major change in the way they are managing their health or their business. Almost always the “solution” required is a shift in their current mental model and an alignment of many influencing factors.
As a visionary leader, Dr Klauer brings a breadth and depth of experience, insight and understanding to every initiative. As an experienced information architect she bridges the divide between IT and business to emphasize core business objectives and foster alignment and communication. Through transparency and collaboration she designs technical solutions that not only support business needs but delight the business community and evoke pride and sense of stewardship from IT.